Help & Questions

Frequently Asked Questions

How do I set up the HY320 Smart Projector?

Setting up the HY320 is simple. Connect the power cable, turn on the projector, and follow the on-screen setup guide. The built-in Android system will walk you through Wi-Fi connection and initial configuration in minutes.

What is the maximum screen size?

The HY320 can project up to a 200" screen depending on the distance from the wall. For best results, we recommend a projection distance of 3-5 meters.

Does it support Netflix and YouTube?

Yes! The HY320 runs on Android and supports all major streaming apps including Netflix, YouTube, Disney+, and more.

How long does shipping take?

Orders are typically delivered within 7-15 business days depending on your location.

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can use this to track your package at any time.

Still have questions?

Contact us at support@arenabox.com and we'll get back to you within 24 hours.